FLORDER Ltd. Effective Date: 21/4/2025
Last Updated: 21/4/2025
FLORDER Ltd., a company incorporated in the Republic of Cyprus (“FLORDER”, “we”, “us”, or “our”), respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our website, mobile application, and services (collectively, the “Platform”).
This Policy is compliant with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and other applicable data protection laws.
1. Data Controller
FLORDER Ltd. is the data controller responsible for the processing of your personal data.
Company Address:Dikaiosynis, 33A
3051, Limassol, Cyprus
Contact Email: info@florder.com
2. Information We Collect
We collect the following categories of personal data:
a. Information You Provide
- Full name
- Email address
- Billing address
- Phone number
- Delivery address
- Payment details (processed via third-party providers)
- Account credentials (username, password)
- Business information (for Vendors)
b. Automatically Collected Data
- IP address
- Browser type and version
- Device information
- Usage data and interaction with the Platform (via cookies and analytics tools)
c. Third-Party Sources
We may receive data from payment processors, marketing partners, or review platforms where permitted by law.
3. How We Use Your Data
We use your data for the following purposes:
- To provide and manage your access to the Platform
- To process orders and payments
- To communicate with you regarding orders, support, and account activity
- To personalize user experience and improve our services
- To detect, investigate, and prevent fraud or misuse
- To comply with legal obligations
4. Legal Basis for Processing
We rely on the following legal grounds under the GDPR:
- Contractual necessity: To fulfill our agreement with you (e.g., processing orders)
- Legitimate interests: To improve our services and ensure security
- Consent: For marketing communications and optional cookies
- Legal obligation: To comply with applicable laws (e.g., tax reporting)
5. Sharing of Data
We may share your data with:
- Service providers: Payment processors, hosting providers, analytics tools
- Vendors: To fulfill your flower delivery orders
- Legal authorities: Where required by law, subpoena, or legal process
- Business transfers: In the event of a merger, acquisition, or sale of assets
We do not sell your personal data.
6. International Data Transfers
As we operate globally, your data may be transferred outside the European Economic Area (EEA). We ensure that such transfers are protected by appropriate safeguards, such as Standard Contractual Clauses (SCCs).
7. Data Retention
We retain your personal data only as long as necessary for the purposes set out in this Policy or as required by law (e.g., accounting and tax obligations). User accounts can be deleted upon request.
8. Your Rights Under GDPR
As a data subject, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time (for consent-based processing)
- Right to lodge a complaint with a supervisory authority
To exercise any of these rights, contact us at: privacy@florder.com
9. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable essential Platform functionality
- Analyze user behavior and improve performance
- Provide personalized experiences and recommendations
- Serve relevant advertisements (only with user consent)
You may manage your cookie preferences via your browser settings or through our cookie consent tool.
10. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. These include encryption, firewalls, access controls, and regular audits.
11. Third-Party Links
Our Platform may contain links to external sites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before interacting with them.
12. Children’s Privacy
The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us for removal.
13. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or platform notifications. Continued use of the Platform after updates constitutes your acceptance.
14. Contact Us
If you have questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact:
FLORDER Ltd. 📧 Email: info@beadophilia.com 🌍 Website: www.beadophilia.com
